Returns and Exchanges

What’s your return policy?

Extended holiday returns start now! (You can get a stress-free head start on the season). All purchases made between Saturday, November 1, 2025, through Monday, December 15, 2025, can be returned through Thursday, January 15, 2026. Returns and excha

How do I return items?

How do I make an exchange?

Why can't I return my item?

Items marked FINAL SALE at the time of purchase are not able to be returned or exchanged. If an unauthorized FINAL SALE item is sent back to HOBO, no refund will be issued and the item will be donated to a local charity or disposed of at our discreti

How will I receive my refund?

Through our returns process, refunds due can only be issued back to the original method of payment or a www.hobobags.com gift card. If you pay with a combination of Gift Card and another form of payment, your Gift Card will be refunded first, and th

What is your price adjustment policy?

Unless otherwise specified, we will honor a price adjustment within 7 days of the purchase order date on items purchased on www.hobobags.com for the difference between your order price and the new sale price. Once a price adjustment has been issued f

How can I cancel my order?

Unfortunately, once an order has been picked and processed, we are unable to cancel it. However, upon receipt of the order, you have the option to return it using our return portal, which generates a return label for you. We apologize for any inconve

Can I return a product if I purchased it through a third-party retailer?

Our return policy requires items purchased through third-party retailers to be returned to the place of purchase.

What is your return policy for items that may have been previously returned?

Products, if returned, are reshelved only if they are in a condition that meets our standards for resale. If you're unsatisfied with the condition of the product you received, please contact our customer support team!

Can I return an item I purchased at the Annapolis store?

Currently, merchandise purchased online at hobobags.com cannot be returned to our store location. Only items purchased at our store HOBO Annapolis can only be returned in-store. Please contact the store for further information. HOBO Annapolis: (410)