We guarantee our merchandise to be free of manufacturing defects. We will warrant items with manufacturing defects purchased on www.hobobags.com within 1 year of purchase. If your product falls under our warranty policy, we will ship a replacement to
Unfortunately, we do not have a repair service. If your item does not fall under our manufacturer warranty, we recommend taking it to your local leather repair shop or cobbler. They might be able to help!
If you're experiencing issues with the hardware on your bag, send us a photo of the bag and the problematic area. Although we don't have replacement hardware available, we may be able to assist you under our warranty policy if your issue qualifies. A
At the moment, we do not offer repair services or sell replacement parts such as straps, clasps, or any other hardware. However, our products come with a 1-year manufacturer warranty that may help you file a claim for a replacement or store credit if
If you are unable to print our Warranty Claim Form, please write the information required from the form on a piece of paper. Please follow include your item and warranty information and follow the mailing instructions on the form. Warranty Claim For